Data Protection

Knockout's Privacy Policy — Your Data, Your Rights

We believe your personal information belongs to you. Here at Knockout, we're fully transparent about what data we collect, how it's used, and how it's protected.

Last Updated: January 2026 Applicable: All Users
Your Information Is Secure
SSL Encryption
Maximum Security Guaranteed

How We Protect Your Information

A quick overview of the key pillars of Knockout's privacy protection

SSL Encryption

Every transaction and piece of personal information is protected by 256-bit SSL encryption. Third parties cannot access your data under any circumstances.

Secure Data Storage

Your data is stored only on authorized servers. Regular security audits and backups ensure that no data is ever lost.

Restricted Access Policy

Only authorized personnel have access to your personal information. Every access is logged and reviewed on a regular basis.

We Do Not Sell Your Data

Knockout never sells your personal data to any third party. Your information is used solely to improve our services.

Your Control

You can view, update, or request deletion of your data at any time. You have full control over your personal information.

Immediate notification in the event of a breach

In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by law.


This Privacy Policy applies to all users of the knockout website and application. By using the platform, you are considered to have accepted this policy.
1 Introduction

Knockout (knockout.wine) is a trusted online gaming and betting platform in Bangladesh. We take our members' privacy seriously. This Privacy Policy explains what information we collect about you, why we collect it, how we use it, and how we keep it secure.

We follow international data protection standards to keep your information safe. Our goal is to give you peace of mind while using knockout, knowing your data is in good hands.

If you have any questions or concerns about this policy, please reach out to us directly.

2 What Information We Collect

Knockout collects two types of information — what you provide directly, and what is generated through your use of the platform:

Data Type Example Collection Methods
Identity Information Name, date of birth, national ID Registration Form / KYC
Contact Information Email, phone number, address Registration Form
Financial Information Mobile banking number, transaction history Payment Processing
Usage Data Gaming history, betting patterns, login times Automatic Collection
Device Information IP address, browser, operating system Cookies / Log Files

We only collect information that is necessary to operate our services. We do not ask for anything beyond what is needed.

3 How We Use Your Information

Your information is used solely for the following purposes:

  • For creating, verifying, and managing your account.
  • To process deposits, withdrawals, and payments.
  • To provide customer service and support.
  • To prevent fraud and money laundering.
  • To comply with legal and regulatory obligations.
  • To provide you with a personalized experience based on your preferences.
  • To improve the platform and develop new features.
  • To send you relevant promotions and bonus offers (if you have given your consent).
You can opt out of marketing communications at any time through your account settings or by contacting support.
4 Data Sharing & Third Parties

Knockout never sells your personal data. However, it may be shared in certain situations:

  • Payment Providers: To process transactions with payment partners such as bKash, Nagad, and Rocket.
  • KYC Partner: With authorized verification service providers for identity verification purposes.
  • Legal Authorities: To government authorities when required by court order or legal obligation.
  • Technology Partners: With cloud and security service providers that support platform operations — all of whom are bound by our privacy policy.

All third-party partners are contractually required to meet our privacy standards. They are not permitted to use your information for their own purposes.

5 Cookie Policy

Knockout uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use:

Essential Cookies
Essential for login sessions and security. These cannot be disabled.
Analytics Cookies
Helps us understand how the site is used. You can turn this off at any time.
Preference Cookies
Remembers your language and settings for a better experience.
Marketing Cookies
Used to show relevant offers. You can turn this off.

You can delete or block cookies at any time through your browser settings. Please note that some features may not function properly if you do.

6 Data Retention Period

How long we retain your data depends on the type of information and applicable legal requirements:

  • Account Information: Retained for the duration of account activity and up to 5 years after closure.
  • Financial Transaction Information: A minimum of 7 years, as required by law.
  • KYC Documents: As required by regulatory obligations.
  • Gaming History: Up to 3 years after account closure.
  • Marketing Preferences: Until consent is withdrawn.

Once the retention period ends, data is securely deleted or anonymized.

7 Your Rights

At Knockout, you have the following rights regarding your personal data:

Right of Access

You can request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data under certain conditions.

Right to Portability

You may request a copy of your data in a standard, portable format.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily paused.

Right to Object

You can object to marketing or specific uses of your data.

To exercise any of these rights, please support@knockout.wine Reach us by email. We will respond within 30 days.

8 Children's Privacy

Knockout is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If we become aware that a minor has created an account, that account and all associated data will be deleted immediately. If you believe your child is using Knockout, please contact us right away.

9 Security Measures

The technical and organizational measures knockout takes to protect your data:

  • 256-bit SSL/TLS encryption on all data transmissions.
  • Encryption and hashing at the database level.
  • Two-factor authentication (2FA) available.
  • Regular security audits and penetration testing.
  • Restricted staff access and role-based permissions.
  • 24/7 security monitoring.

That said, no online platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong password and never share it with anyone.

10 Policy Updates

Knockout may update this Privacy Policy from time to time. For significant changes, we will notify you in advance by email or through the platform.

The last updated date for each version is shown at the top of the page. Continued use of knockout after any changes means you accept the updated policy.

11 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch:

Email: support@knockout.wine
Live Chat: Click the chat icon on the platform
Time: 24 hours a day, 7 days a week

We aim to respond to all privacy-related requests within 30 days of receipt.

Secure Platform

Your information is safe — play with complete peace of mind

Your privacy is protected at knockout. Register today and start your journey on Bangladesh's trusted gaming platform.

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